what we want to achieve
Robert Bosch GmbH
Dr. Stefan Hartung, Dr. Christian Fischer, Stefan Grosch, Dr. Markus Forschner, Dr. Markus Heyn, Dr. Tanja Rückert
+49 711 400 40990
Registration Court: District Court Stuttgart HRB 14000
Robert Bosch GmbH
© Robert Bosch GmbH 2023, all rights reserved
All the content of this website (especially text, images, graphics, sound, animations, and videos) and the positioning thereof in Bosch websites is subject to copyright protection and to other protection laws. Without the consent of the respective rights owner, the content of these websites may not be copied, disseminated, modified, or made accessible to third parties for commercial purposes.
Unless otherwise indicated, the trademarks used on our sites are the intellectual property of Robert Bosch GmbH, Germany.
No license to use the intellectual property (in particular the patents, trademarks, and copyrights) of companies in the Bosch Group (Bosch) or of third parties is granted by way of this website.
The European Commission has set up a platform for Online Dispute Resolution (ODR). This platform is intended to serve as a point of contact for the out-of-court resolution of disputes relating to contractual obligations under online sales contracts and online service contracts.
The platform is provided at ec.europa.eu/consumers/odr/
Robert Bosch GmbH does not participate in dispute resolution proceedings before consumer arbitration bodies.
The Robert Bosch GmbH (hereinafter “Bosch“ or “We“ or “Us“) welcomes you to our internet pages and mobile applications (together also referred to as “Online Offers“). We thank you for your interest in our company and our products.
The protection of your privacy throughout the course of processing personal data as well as the security of all business data is an important concern to us. We process personal data that was gathered during your visit of our Online Offers confidentially and only in accordance with statutory regulations.
Data protection and information security are included in our corporate policy.
The controller responsible for the processing of your data:
Robert Bosch GmbH
Telefon: +49 711 400 40990
Exceptions are outlined in this data protection notice.
Communication data are being processed.
Personal data consists of all information related to an identified or identifiable natural person, this includes, e.g. names, addresses, phone numbers, email addresses, contractual master data, contract accounting and payment data, which is an expression of a person's identity.
We collect, process and use personal data (including IP addresses) only when there is either a statutory legal basis to do so or if you have given your consent to the processing or use of personal data concerning this matter, e.g. by means of registration.
We as well as the service providers commissioned by us; process your personal data for the following processing purposes:
3.3.1 Provision of these Online Offers
Justified interest on our part in direct marketing as long as this occurs in accordance with data protection and competition law).
3.3.2 Resolving service disruptions as well as for security reasons
Fulfillment of our legal obligations within the scope of data security, and justified interest in resolving service disruptions as well as in the protection of our offers.
3.3.3 Safeguarding and defending our rights.
Justified interest on our part for safeguarding and defending our rights.
Each time you use the internet, your browser is transmitting certain information which we store in so-called log files. We save log files for a short period of time to determine service disruptions and for security reasons (e.g., to investigate attack attempts) and delete them afterwards. Log files which need to be maintained for evidence purposes are excluded from deletion until the respective incident is resolved and may, on a case-by-case basis, be passed on to investigating authorities. Log files are also used for analysis purposes (without the IP address or without the complete IP address). Also see module web analysis.
In log files, in particular the following information is saved:
IP address (internet protocol address) of the terminal device which is being used to access the Online Offer;
Internet address of the website from which the Online Offer is accessed (so-called URL of origin or referrer URL);
Name of the service provider which was used to access the Online Offer;
Name of the files or information accessed;
Date and time as well as duration of recalling the data;
Amount of data transferred;
Operating system and information on the internet browser used, including add-ons installed (e.g., Flash Player);
http status code (e.g., “Request successful” or “File requested not found”).
This Online Offer is not meant for children under 16 years of age.
4.2.1 Data transfer to other controllers
Principally, your personal data is forwarded to other controllers only if required for the fulfillment of a contractual obligation, or if we ourselves, or a third party, have a legitimate interest in the data transfer, or if you have given your consent. Particulars on the legal bases can be found in the Section - Purposes of Processing and Legal Bases. Third parties may also be other companies of the Bosch group. When data is transferred to third parties based on a justified interest, this is explained in this data protection notice. Additionally, data may be transferred to other controllers when we are obliged to do so due to statutory regulations or enforceable administrative or judicial orders.
4.2.2 Service providers (general)
We involve external service providers with tasks such as sales and marketing services, contract management, payment handling, programming, data hosting and hotline services. We have chosen those service providers carefully and monitor them on a regular basis, especially regarding their diligent handling of and protection of the data that they store. All service providers are obliged to maintain confidentiality and to comply to the statutory provisions. Service providers may also be other Bosch group companies.
4.3 Duration of storage; retention periods
Principally, we store your data for as long as it is necessary to render our Online Offers and connected services or for as long as we have a justified interest in storing the data (e.g. we might still have a justified interest in postal mail marketing after fulfillment of our contractual obligations). In all other cases we delete your personal data with the exception of data we are obliged to store for the fulfillment of legal obligations (e.g. due to retention periods under the tax and commercial codes we are obliged to have documents such as contracts and invoices available for a certain period of time).
In addition to our Online Offers, we offer mobile applications (Apps), which you can download to your mobile device. Beyond the data collected on websites, we collect additional personal data through our apps that specifically result from the usage of a mobile device. This is subject to your prior express consent.
We do not collect data, and it is beyond our responsibility, when data, such as username, email address and individual device identifier are transferred to an app store (e.g., Google Play by Google, App Store by Apple, Galaxy Apps Store by Samsung) when downloading the respective application. We are unable to influence this data collection and further processing by the App Store as controller.
Our employees and the companies providing services on our behalf, are obliged to confidentiality and to compliance with the applicable data protection laws. We take all necessary technical and organizational measures to ensure an appropriate level of security and to protect your data that are administrated by us especially from the risks of unintended or unlawful destruction, manipulation, loss, change or unauthorized disclosure or unauthorized access. Our security measures are, pursuant to technological progress, constantly being improved.
To enforce your rights, please use the details provided in the Contact section. In doing so, please ensure that an unambiguous identification of your person is possible.
You have the right to obtain confirmation from us about whether or not your personal data is being processed, and, if this is the case, access to your personal data.
You have the right to obtain the rectification of inaccurate personal data concerning yourself without undue delay from us. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
This does not apply to data which is necessary for billing or accounting purposes or which is subject to a statutory retention period. If access to such data is not required, however, its processing is restricted (see the following).
You have the right to demand for – as far as statutory requirements are fulfilled – restriction of the processing of your data.
You have the right to object to data processing by us at any time. We will no longer process the personal data unless we demonstrate compliance with legal requirements to provide provable reasons for the further processing which are beyond your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.
Additionally, you may object to the processing of your personal data for direct marketing purposes at any time. Please take into account that due to organizational reasons, there might be an overlap between your objection and the usage of your data within the scope of a campaign which is already running.
In addition, you have the right to object to the processing of your personal data at any time, insofar as this is based on a justified in-terest. We will then terminate the processing of your data, unless we demonstrate compelling legit-imate grounds according to legal requirements which override your rights.
In case you consented to the processing of your data, you have the right to revoke this consent with immediate effect. The legality of data processing prior to your revocation remains unchanged.
You are entitled to receive data that you have provided to us in a structured, commonly used and machine-readable format or – if technically feasible – to demand that we transfer those data to a third party.
You have the right to lodge a complaint with a supervisory authority. You can appeal to the supervisory authority which is responsible for your place of residence or your state of residency or to the supervisory authority responsible for us. This is:
State Commissioner for Data Protection and Freedom of Information:
Adress: Königstrasse 10a, 70173 Stuttgart, GERMANY
Postal address: Postfach 10 29 32, 70025 Stuttgart, GERMANY
We reserve the right to change our security and data protection measures if this is required due to technical development. In such cases, we will amend our data protection notice accordingly. Please, therefore, notice the current version of our data protection notice, as this is subject to change.
If you wish to contact us, please find us at the address stated in the “Controller” section. To assert your rights and to notify data protection incidents please the following link: https://www.bkms-system.net/bosch-datenschutz.
For suggestions and complaints regarding the processing of your personal data we recommend that you contact our data protection officer:
Data Protection Officer
Information Security and Privacy (C/ISP)
Robert Bosch GmbH
Postfach 30 02 20
Effective date: 2018.06.19